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Usually, you should receive a reply to your request within a short time period. In addition, using the web form on the casino website is another contact mtehod. What’s more, you can use the live chat that is available 24 hours every day on the casino’s site. To examine the customer service response, we made a few requests. Furthermore, some common questions should be covered in the small FAQ area that the casino has. There are 8 withdrawal methods which you can use to initiate a payout of your winnings.
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The fulfillment of the SambaSlots account verification is demanded to carry out payments. For this purpose, uploading a scan of an official document (ID Card, Passport or Driving License) is needed as part of a KYC procedure. The upload of a SambaSlots Casino supplier bill is not allowed if the document is older than 180 days. The casino asks you to submit the respective documents via an upload through your account.
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