File: /python/moda/public_html/tech/old/templates/hostx/supportticketslist.tpl
{include file="$template/includes/tablelist.tpl" tableName="TicketsList" filterColumn="2"}
<script type="text/javascript">
jQuery(document).ready(function ()
{
var table = jQuery('#tableTicketsList').removeClass('hidden').DataTable();
{if $orderby == 'did' || $orderby == 'dept'}
table.order(0, '{$sort}');
{elseif $orderby == 'subject' || $orderby == 'title'}
table.order(1, '{$sort}');
{elseif $orderby == 'status'}
table.order(2, '{$sort}');
{elseif $orderby == 'lastreply'}
table.order(3, '{$sort}');
{/if}
table.draw();
jQuery('#tableLoading').addClass('hidden');
});
</script>
<div class="table-container clearfix">
<table id="tableTicketsList" class="table table-list hidden">
<thead>
<tr>
<th>{$LANG.supportticketsdepartment}</th>
<th>{$LANG.supportticketssubject}</th>
<th>{$LANG.supportticketsstatus}</th>
<th>{$LANG.supportticketsticketlastupdated}</th>
</tr>
</thead>
<tbody>
{foreach from=$tickets item=ticket}
<tr onclick="window.location = 'viewticket.php?tid={$ticket.tid}&c={$ticket.c}'">
<td>
{$ticket.department}
</td>
<td>
<a href="viewticket.php?tid={$ticket.tid}&c={$ticket.c}" class="border-left">
<span class="ticket-number">#{$ticket.tid}</span>
<span class="ticket-subject{if $ticket.unread} unread{/if}">{$ticket.subject}</span>
</a>
</td>
<td>
{if $ticket.statusClass eq 'open'}
<i class="fa fa-clock-o ticket-open" aria-hidden="true"></i>
{elseif $ticket.statusClass eq 'answered'}
<i class="fa fa-check ticket-answered" aria-hidden="true"></i>
{elseif $ticket.statusClass eq 'in-progress'}
<i class="far fa-stopwatch ticket-in-progress" aria-hidden="true"></i>
{elseif $ticket.statusClass eq 'on-hold'}
<i class="fa fa-pause-circle ticket-on-hold" aria-hidden="true"></i>
{elseif $ticket.statusClass eq 'closed'}
<i class="far fa-stop-circle ticket-closed" aria-hidden="true"></i>
{elseif $ticket.statusClass eq 'customer-reply'}
<i class="fa fa-reply ticket-customer-reply" aria-hidden="true"></i>
{/if}{$ticket.status|strip_tags}
<span class="hidden label status {if is_null($ticket.statusColor)}status-{$ticket.statusClass}"{else}status-custom" style="border-color: {$ticket.statusColor}; color: {$ticket.statusColor}"{/if}>
{$ticket.status|strip_tags}
</span>
</td>
<td class="text-center">
<span class="hidden">{$ticket.normalisedLastReply}</span>
{$ticket.lastreply}
</td>
</tr>
{/foreach}
</tbody>
</table>
<div class="text-center" id="tableLoading">
<p><i class="fas fa-spinner fa-spin"></i> {$LANG.loading}</p>
</div>
</div>