HEX

File: /python/moda/public_html/tech/old/modules/reports/ticket_feedback_scores.php
<?php

use WHMCS\Carbon;
use WHMCS\Database\Capsule;

if (!defined("WHMCS")) {
    die("This file cannot be accessed directly");
}

$reportdata["title"] = "Ticket Feedback Scores";
$reportdata["description"] = "This report provides a summary of scores received on a per staff member basis for a given date range";

$range = App::getFromRequest('range');
if (!$range) {
    $today = Carbon::today()->endOfDay();
    $lastWeek = Carbon::today()->subDays(6)->startOfDay();
    $range = $lastWeek->toAdminDateFormat() . ' - ' . $today->toAdminDateFormat();
}

$module = App::getFromRequest('module');
$moduleString = '';
if ($module) {
    $moduleString = 'module=' . $module . '&';
}

$reportdata['headertext'] = '';
if (!$print) {
    $reportdata['headertext'] = <<<HTML
<form method="post" action="?{$moduleString}report={$report}&currencyid={$currencyid}&calculate=true">
    <div class="report-filters-wrapper">
        <div class="inner-container">
            <h3>Filters</h3>
            <div class="row">
                <div class="col-md-3 col-sm-6">
                    <div class="form-group">
                        <label for="inputFilterDate">{$dateRangeText}</label>
                        <div class="form-group date-picker-prepend-icon">
                            <label for="inputFilterDate" class="field-icon">
                                <i class="fal fa-calendar-alt"></i>
                            </label>
                            <input id="inputFilterDate"
                                   type="text"
                                   name="range"
                                   value="{$range}"
                                   class="form-control date-picker-search"
                            />
                        </div>
                    </div>
                </div>
            </div>
            <button type="submit" class="btn btn-primary">
                {$aInt->lang('reports', 'generateReport')}
            </button>
        </div>
    </div>
</form>
HTML;
}

$reportdata["tableheadings"][] = "Staff Name";
for ( $rating = 1; $rating <= 10; $rating++ ) $reportdata["tableheadings"][] = $rating;
$reportdata["tableheadings"][] = "Total Ratings";
$reportdata["tableheadings"][] = "Average Rating";


$dateRange = Carbon::parseDateRangeValue($range);
$fromdate = $dateRange['from']->toDateTimeString();
$todate = $dateRange['to']->endOfDay()->toDateTimeString();

$adminnames = $ratingstats = array();

$query = Capsule::table('tblticketfeedback')
    ->select(
        [
            Capsule::raw('CONCAT_WS(\' \', `firstname`, `lastname`) as adminname'),
            'adminid',
            'rating',
            Capsule::raw('count(rating) as counts'),
        ]
    )
    ->where('adminid', '>', 0)
    ->where('datetime', '>=', $fromdate)
    ->where('datetime', '<=', $todate)
    ->join(
        'tbladmins',
        'tbladmins.id',
        '=',
        'tblticketfeedback.adminid'
    )
    ->groupBy(
        [
            'rating',
            'adminid',
        ]
    );

foreach ($query->get() as $data) {
    $adminname = $data->adminname;
    $adminid = $data->adminid;
    $rating = $data->rating;
    $count = $data->counts;
    $adminnames[$adminid] = $adminname;
    $ratingstats[$adminid][$rating] = $count;
}

foreach ($adminnames AS $adminid=>$adminname) {

    $rowtotal = $rowcount = 0;

    $row = array();
    $row[] = '<a href="'.$_SERVER['PHP_SELF'].'?'.((isset($_REQUEST['module']))?'module='.$_REQUEST['module'].'&':'').'report=ticket_feedback_comments&'.((isset($_REQUEST['module']))?'module='.$_REQUEST['module'].'&':'').'staffid='.$adminid.'">'.$adminname.'</a>';

    for ( $rating = 1; $rating <= 10; $rating++ ) {

        $count = $ratingstats[$adminid][$rating];
        $row[] = $count;

        $rowcount += $count;
        $rowtotal += $count*$rating;

    }

    $average = round($rowtotal/$rowcount,2);

    $row[] = $rowcount;
    $row[] = $average;

    $reportdata["tablevalues"][] = $row;

    $chartdata['rows'][] = array('c'=>array(array('v'=>$adminname),array('v'=>$average,'f'=>$average)));

}

$chartdata['cols'][] = array('label'=>'Staff Name','type'=>'string');
$chartdata['cols'][] = array('label'=>'Average Rating','type'=>'number');

$args = array();
$args['colors'] = '#F9D88C,#3070CF';
$args['minyvalue'] = '0';
$args['maxyvalue'] = '10';
$args['gridlinescount'] = '11';
$args['minorgridlinescount'] = '3';
$args['ylabel'] = 'Average Rating';
$args['xlabel'] = 'Staff Name';
$args['legendpos'] = 'none';

$reportdata["headertext"] .= $chart->drawChart('Column',$chartdata,$args,'500px');